Current vacancies

Below are details of the current vacancies at The Poppy Factory:

Job Title: Director of Production and The Estate

Company: The Poppy Factory

Location: London (Richmond) (live-in accommodation available)

Contract: Permanent, full time 37.5 hours

Salary: Competitive

The Poppy Factory is the country’s leading employment charity for veterans with health conditions or impairments. We work with businesses across the country to provide bespoke opportunities and employment support for hundreds of disabled veterans of all ages and from all Services, helping them to restore financial independence through sustainable and rewarding work.  The factory in Richmond also employs disabled veterans and dependants to produce poppies and wreaths for the Royal Family and for The Royal British Legion’s annual Poppy Appeal and we organise and host the nation’s annual Field of Remembrance at Westminster Abbey.

We are now recruiting for a new Director of Production and the Estate to manage a full spectrum of activities and operate across strategic, operational and tactical boundaries.  Activities range from the organisation and delivery of a national-level commemorative event to the gentler and emotionally intelligent leadership of our disabled and vulnerable veteran workforce.

The post holds responsibility for multiple functions including liaison with the Royal Households, the production of Remembrance products for The Royal British Legion, the management of the Estate currently comprising 67 residential flats and three office premises, as well as acting as a key member of the senior management team, helping to determine and deliver future strategy and governance.  Total budget responsibility for the post is c£3.1m.

This is an extraordinary and unique position, requiring an individual of the highest calibre.  Full details of experience, knowledge and skills needed are outlined in the person specification.  Candidates must be able to demonstrate exceptional management and leadership expertise including experience of strategic management as a member of senior leadership team and leadership of change management programmes.    Personal attributes required include hands-on leadership, integrity, a can-do attitude and a high degree of empathy with the wounded, injured and sick veteran community, whom we serve.


It is essential the post holder has experience of HM forces, health or welfare sectors, a service background with quartermaster experience would be desirable.


The post is available from September 2019 with a handover period from June 2019.


The Poppy Factory aims to be an exemplar employer.  We provide competitive terms and conditions of employment including:

  • Live-in accommodation in Richmond upon Thames is available for this role
  • A generous Company Pension scheme
  • Company-paid life assurance
  • Funding available for training and development as appropriate
  • Reservists’ leave

How to apply

For the full job description and more information about the role, please download the application pack.

To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification.   You may address your covering letter to Deirdre Mills, Chief Executive.

Please note your CV and covering letter should be uploaded as a single document.

The deadline for completed applications is midnight on Sunday, 3 February 2019.  Please note that we cannot accept late or incomplete applications.

First stage interviews are expected to take place on 13 and 14 February 2019.

For an informal conversation about the role, please contact Deirdre Mills on 020 8939 1866.

Apply for Director of Production and the Estate

No agencies please

Equality, Diversity and Inclusion

The Poppy Factory is committed to equality, valuing diversity and promoting inclusion.  Our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your application whether you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.

We are a family friendly employer and happy to discuss flexible working.

Volunteer Tour Assistants What is the role?

Our Volunteer Tour Assistant’s support our Tour Guides during our busy Factory tours which are open to the general public. Visitor groups come from all walks of life- from adult social groups, to school groups and visitors with varying levels of disability. Our tours are very important as they help us to raise awareness about the unique history of The Poppy Factory as well as our life- changing work with disabled veterans. Tours run twice daily from Monday- Thursday at 10:30am and 1:15/ 2:00pm and consist of a 40 minute presentation and a 30 minute guided walking tour of our production area, followed by a brief spell in the gift shop on the till. We have also recently started running tours on Friday mornings.

Main activities and tasks include:

  • Welcoming visitor groups alongside TPF Tour Guides (35 max)
  • Providing refreshments
  • Answering visitor questions or directing questions to the Tour Guide
  • Helping in the shop including using the till and wrapping items for sale.

What is the time commitment?

  • An initial meeting face to face to discuss your motivations, skills and experience will take place as part of the recruitment process
  • We ask volunteers to commit to a minimum of 2-3 tours per month.

Where will I be based?

This role is based at The Poppy Factory, 20 Petersham Road, Richmond, TW10 6UR Apply for the role of Volunteer Tour Assistant To have an informal discussion about the role, please contact Alice Barrett, Volunteers Manager, on / 0208 940 3305