Join us in 2023 to discover The Poppy Factory's 100 year history.
Our expert visitor centre hosts are on hand to welcome you to the factory, creating a memorable and personal experience for all our guests.
Book your visit now. Please click the button below to see available time slots and booking details.
Book tickets for a group of 25+
Book tickets for small groups and individual visitors
Frequently asked questions

The Poppy Factory has been an integral part of Richmond since the 1920s. Today we still make Remembrance products in our factory, and we also support veterans into all kinds of employment across England and Wales.
Discover the home of Remembrance poppies and wreaths at our all-new visitor centre.
See how veterans still make Royal and regimental wreaths by hand today.
Visits last 90 minutes in total. This includes a 30 minute presentation and 1 hour self-guided time where you’ll have the opportunity to explore our exhibition, have a go at wreath and poppy-making and enjoy our delicious tea break.
Enjoy a private group visit with insight from your expert host.
Book ahead to try our delicious Factory Tea Break served by our veteran baristas, with fresh cakes made by our in-house bakers 7Marvels.
Younger visitors can enjoy our fun and educational exhibition treasure hunt.
Discover the personal legacy of the Falklands War, 40 years on, in our expanded centenary exhibition.
The display features former soldier Paul, who we supported back into employment after he struggled with PTSD. 
Find out more

Visitor feedback

“There is so much history bound up in the place. The Poppy Factory is such an inspirational gem at the heart of Richmond, doing such fabulous work. It deserves to be better known and visited by all who live here.”

The Richmond Society, May 2022

“Thank you for making our trip so memorable and enjoyable. Everyone who came thoroughly enjoyed the visit, we loved reading about all the stories surrounding the Poppy Factory, the founder, and all the people you support. The freshly made cakes were also a big hit!”

Probus group, December 2022

“The welcoming staff were great and we were treated to an interesting, thought provoking and brilliantly delivered visit. I would also like to thank the team who served tea and delicious cakes - it provided a wonderful chance for our members to socialise.”

The Kew Society, November 2022

“Many thanks for the warm welcome today from the team at The Poppy Factory. There were lots of positive comments from our group afterwards.”

London Centre National Trust, December 2022

Find us

How to find us

The Poppy Factory is a 15 minute walk from Richmond train station. You can also catch the 65 bus from Richmond station to the Compass Hill stop, which is outside our visitor centre.

Our entrance is a sharp turn on Petersham Road, opposite a colourful poppy pedestrian crossing, a few hundred yards from Richmond Bridge.

We are unable to offer parking for individual cars or coaches but passengers can be set down by the coach at the entrance to our car park on arrival and collected after their visit.

Pay and display coach and car parking facilities are available at The Old Deer Park, Richmond (TW9 2RA), around 15 minutes’ walk from the factory and accessible from the A316. There are also NCP car parks available in Richmond town centre, around 10 minutes’ walk.


Frequently asked questions
Terms and Conditions
We are grateful to all those who contributed towards our building redevelopment, including: