Join us in 2024 to discover the The Poppy Factory's 102-year-old story and explore all that our visitor centre has to offer.

Our expert hosts are ready to welcome and guide you, creating a memorable and personal experience for all our guests.

You can reserve a slot for your group visit now, with morning, lunchtime and afternoon sessions available each week day throughout the year.

You can also book tickets to join one of our upcoming discovery sessions for smaller groups. Use the buttons below to see available times and details.

Reserve your slot for a group of 25+
Book individual / small group tickets

The Poppy Factory has been an integral part of Richmond since the 1920s. Today we still make Remembrance products in our factory, and we also support veterans into all kinds of employment across England and Wales.

Frequently asked questions
New dates now added for discovery sessions in October and November to mark Remembrance - be the first to book!

What's coming up

What to expect at The Poppy Factory

  • Discover the home of Remembrance in Richmond upon Thames.

  • See how veterans still make Royal and regimental wreaths by hand today.

  • Experience a private group visit with expert insight from your host and volunteers.

  • Take the opportunity to explore our exhibition and get hands-on with poppy-making.

  • Visits last 90 minutes. This includes a 30 minute presentation and 1 hour self-guided tour.

  • Enjoy delicious cakes and hot drinks in the unique setting of our visitor centre. Please note, groups must book refreshments in advance.

  • Younger visitors can enjoy our fun and educational exhibition treasure hunt. Find out more here.

Visitor feedback

“There is so much history bound up in the place. The Poppy Factory is such an inspirational gem at the heart of Richmond, doing such fabulous work. It deserves to be better known and visited by all who live here.”

The Richmond Society

“We had a great afternoon with you. Our members really enjoyed the visit and had fun making the wreaths and poppies. Your staff were very helpful and friendly and we were impressed with your speaker. We all thought he did a good presentation.”

Aylesbury Centre National Trust

“Thank you for making our trip so memorable and enjoyable. Everyone who came thoroughly enjoyed the visit, we loved reading about all the stories surrounding the Poppy Factory, the founder, and all the people you support. The freshly made cakes were also a big hit!”

Probus group

“The welcoming staff were great and we were treated to an interesting, thought provoking and brilliantly delivered visit. I would also like to thank the team who served tea and delicious cakes - it provided a wonderful chance for our members to socialise.”

The Kew Society

Find us

How to find us

The Poppy Factory is a 15 minute walk from Richmond train station. You can also catch the 65 bus from Richmond station to the Compass Hill stop, which is outside our visitor centre.

Our entrance is a sharp turn on Petersham Road, opposite a colourful poppy pedestrian crossing, a few hundred yards from Richmond Bridge.

We are unable to offer parking for individual cars or coaches but passengers can be set down by the coach at the entrance to our car park on arrival and collected after their visit.

Pay and display coach and car parking facilities are available at The Old Deer Park, Richmond (TW9 2RA), around 15 minutes’ walk from the factory and accessible from the A316. There are also NCP car parks available in Richmond town centre, around 10 minutes’ walk.


Frequently asked questions
Terms and Conditions

We are grateful to all those who contributed towards our building redevelopment, including: