Join us in 2024 to discover the The Poppy Factory's 102-year-old story and explore all that our visitor centre has to offer.
Our expert hosts are ready to welcome and guide you, creating a memorable and personal experience for all our guests.
You can reserve a slot for your group visit now, with morning, lunchtime and afternoon sessions available each week day throughout the year.
You can also book tickets to join one of our upcoming discovery sessions for smaller groups. Use the buttons below to see available times and details.
The Poppy Factory has been an integral part of Richmond since the 1920s. Today we still make Remembrance products in our factory, and we also support veterans into all kinds of employment across England and Wales.
Denis Eggleton visited The Poppy Factory in Richmond upon Thames, sharing his recollections of wartime service in England, France and Germany. Denis's full story will be shown to visitors to The Poppy Factory in the lead up to D Day 80.
What's coming up
Special D Day visits
Join us to mark the 80th anniversary of D Day with a special visit. Our host, David, will take you around our exhibition and give a unique presentation.
Book one of our discovery sessions
Book a visit for a group of over 25 people on 3rd, 4th, 5th, 6th or 7th June.
Hear from David, our host, on what to expect on D Day 80:
What to expect at The Poppy Factory
Discover the home of Remembrance poppies and wreaths at our visitor centre.
See how veterans still make Royal and regimental wreaths by hand today.
Visits last 90 minutes. This includes a 30 minute presentation and 1 hour self-guided time where you’ll have the opportunity to explore our exhibition and get hands-on with wreath and poppy-making.
Enjoy a private group visit with expert insight from your host and volunteers.
Try delicious fresh cakes made by our specialist in-house baker 7Marvels, with hot drinks served by our volunteer baristas. Please note, groups must book refreshments in advance.
Younger visitors can enjoy our fun and educational exhibition treasure hunt. Find out more here.
Visitor feedback
“There is so much history bound up in the place. The Poppy Factory is such an inspirational gem at the heart of Richmond, doing such fabulous work. It deserves to be better known and visited by all who live here.”
The Richmond Society
“We had a great afternoon with you. Our members really enjoyed the visit and had fun making the wreaths and poppies. Your staff were very helpful and friendly and we were impressed with your speaker. We all thought he did a good presentation.”
Aylesbury Centre National Trust
“Thank you for making our trip so memorable and enjoyable. Everyone who came thoroughly enjoyed the visit, we loved reading about all the stories surrounding the Poppy Factory, the founder, and all the people you support. The freshly made cakes were also a big hit!”
Probus group
“The welcoming staff were great and we were treated to an interesting, thought provoking and brilliantly delivered visit. I would also like to thank the team who served tea and delicious cakes - it provided a wonderful chance for our members to socialise.”
The Kew Society
For our full terms and conditions, click here.
Find us
How to find us
The Poppy Factory is a 15 minute walk from Richmond train station. You can also catch the 65 bus from Richmond station to the Compass Hill stop, which is outside our visitor centre.
Our entrance is a sharp turn on Petersham Road, opposite a colourful poppy pedestrian crossing, a few hundred yards from Richmond Bridge.
We are unable to offer parking for individual cars or coaches but passengers can be set down by the coach at the entrance to our car park on arrival and collected after their visit.
Pay and display coach and car parking facilities are available at The Old Deer Park, Richmond (TW9 2RA), around 15 minutes’ walk from the factory and accessible from the A316. There are also NCP car parks available in Richmond town centre, around 10 minutes’ walk.
We are grateful to all those who contributed towards our building redevelopment, including:
