The Poppy Factory visitor centre is now open for group bookings of 25 or more.
Please click the button below to find out more about tickets and time slots.
Book tickets now
Discover the home of Remembrance poppies and wreaths at our all-new visitor centre.
See how veterans still make Royal and regimental wreaths by hand today.
Enjoy a private group visit with insight from your expert host.
Get involved and make your own poppy!

The Poppy Factory has been an integral part of Richmond since the 1920s. Today we still make Remembrance products in our factory, and we also support veterans into all kinds of employment across England and Wales.

Join us in supporting the ex-Forces community. By visiting and sharing our story, you’ll help them change their lives for the better.

If you are a tour operator or are interested in bulk booking, please get in touch directly through

To ask about a group booking for 25-50 people, please email For our full terms and conditions, click here.

Book tickets now

Find us

How to find us

The Poppy Factory is a 15 minute walk from Richmond train station. You can also catch the 65 bus from Richmond station to the Compass Hill stop, which is outside our visitor centre.

Our entrance is a sharp turn on Petersham Road, opposite a colourful poppy pedestrian crossing, a few hundred yards from Richmond Bridge.

We are unable to offer parking for individual cars or coaches but passengers can be set down by the coach at the entrance to our car park on arrival and collected after their visit.

Pay and display coach and car parking facilities are available at The Old Deer Park, Richmond (TW9 2RA), around 15 minutes’ walk from the factory and accessible from the A316. There are also NCP car parks available in Richmond town centre, around 10 minutes’ walk.


Frequently asked questions
Terms and Conditions
We are grateful to all those who contributed towards our building redevelopment, including: