Bookings for the visitor centre are made online. Please book here.
If you have a question about a booking, including existing bookings, please read our Frequently Asked Questions.
For email enquiries about the visitor centre: firstname.lastname@example.org
The Poppy Factory office
To contact The Poppy Factory office, please call 0208 940 3305.
If you are a veteran who would like to ask about employment support, or if you would like to refer a veteran to our employment service:
Partnerships and Fundraising
If you would like to find out about partnership or fundraising opportunities with The Poppy Factory:
Call: 020 8939 1821
For all media and marketing enquiries, please contact:
Call: 07496 645869
The Poppy Factory, 20 Petersham Road, Richmond, Surrey, TW10 6UR.
Remembrance wreaths, symbols and poppies
All orders for Remembrance wreaths, poppies and other products are handled by the Royal British Legion’s Poppy Appeal. To enquire about an order, please contact the Royal British Legion directly here.