Visitor Centre

Bookings for the visitor centre are made online. Please book here.

If you have a question about a booking, including existing bookings, please read our Frequently Asked Questions.

For email enquiries about the visitor centre: visit@poppyfactory.org

The Poppy Factory office

To contact The Poppy Factory office, please call 0208 940 3305.

Employment support 

If you are a veteran who would like to ask about employment support, or if you would like to refer a veteran to our employment service:

Register online here
Email: support@poppyfactory.org
Call: 020 8939 1837

Partnerships and Fundraising 

If you would like to find out about partnership or fundraising opportunities with The Poppy Factory:

Email: aliceb@poppyfactory.org
Call: 020 8939 1821

Media enquiries 

For all media and marketing enquiries, please contact:

Email: DanH@poppyfactory.org
Call: 07496 645869

Our address

The Poppy Factory, 20 Petersham Road, Richmond, Surrey, TW10 6UR.

Remembrance wreaths, symbols and poppies

All orders for Remembrance wreaths, poppies and other products are handled by the Royal British Legion’s Poppy Appeal. To enquire about an order, please contact the Royal British Legion directly here.