Contact us

Employment support 

If you are a veteran or you would like to refer a veteran to our employability service:

Register online here


Call: 020 8939 1837

Visit Centre

Online bookings only. Please book here


Partnerships and Fundraising 

If you would like to find out about partnership or fundraising opportunities with The Poppy Factory:


Call: 020 8939 1821

Media enquiries 

For all media and marketing enquiries, please contact:


Call: 07496 645869

Booking a visit

Our visitor experience is currently closed for redevelopment and will reopen in 2021. See the latest updates here or sign up to our newsletter here.      

Our address

The Poppy Factory, 20 Petersham Road, Richmond, Surrey, TW10 6UR.

Remembrance wreaths, symbols and poppies

All orders for Remembrance wreaths, poppies and other products are handled by the Royal British Legion’s Poppy Appeal. To enquire about an order, please contact the Royal British Legion directly here.

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