Navigator service

The Navigator service helps veterans improve their health and wellbeing, by taking part in meaningful activities and connecting with others to develop a strong support network.

Navigator offers veterans person-centred support at a pace appropriate to their needs. It is currently available in Cheshire and Merseyside.

A referral into the service can be made by any professional who is supporting a veteran with their mental or physical health needs.

Make a referral
Image

Pete Rhodes (above) leads our navigator service in the North West.

Reducing isolation

Navigator offers up to six months of person-centred support for veterans who are experiencing isolation, loneliness and poor mental or physical health. By taking part in meaningful activity and connecting with others, veterans can start to improve their health and wellbeing.

Positive outcomes could include:

  • Greater confidence and direction through hobbies, volunteering or education
  • A stronger local support network, including connections with professionals, charities and community groups
  • Greater independence, knowing where to go for support if issues develop
      Who do we support?

      The Navigator service is for veterans who are referred by a professional, and who meet the following criteria: ​

      • Would benefit from meaningful activities to improve overall wellbeing​
      • Are engaged with mental health services, or have a condition that limits daily activity​
      • Are not in employment, or their employment is affecting their health​
      • Live in Cheshire, Merseyside

      Veterans will have served for at least one day in the Armed Forces (Regular or Reserve), or have seen duty within the Merchant Mariners on legally defined military operations.

      Who can make a referral?

      Any professional who is involved in supporting the Armed Forces community can make a referral, including those working within the NHS and in mental health organisations.

      If you are a professional who would like to refer a veteran to the Navigator service, you can visit poppyfactory.org/navigatorreferral or contact Pete Rhodes on 07468 476406.