Employment support for
Forces Families
The Poppy Factory provides a dedicated Families Employment Service for family members of veterans (aged 18+).
This service offers personalised, one‑to‑one employment support to help build confidence, explore new opportunities, develop CVs, access training, and move into meaningful and sustainable work. Support is free, flexible, and available nationwide.
Who do we support?
We support any adult family member connected to someone in the Armed Forces community, including those who are separated or bereaved.
Our service is suitable for anyone who is unemployed and looking to return to work, or who is experiencing challenges in their current role and needs support to stay employed or transition to a new role.
Who can make a referral?
Family members can refer themselves, or professionals can make a referral on their behalf.
We work in partnership with DMWS, Cruse, Scotty's Little Soldiers and The Ripple Pond to provide families with both emotional and practical support.
“Starting something new like this feels very strange, but The Poppy Factory has given me the energy and confidence I needed to get going.
“Charleigh is approachable, calm, professional and encouraging. She’s sympathetic, empathetic and kind. She understands what I and other family members are going through, and in her gentle way, she helps get you focused and comes up with ideas. She went above and beyond in every session."
Nikki, wife of a veteran, supported by the Families Employment Service
Types of support
Our Families Employment Specialists work directly with family members to provide personalised support. After an initial assessment we agree on goals and create a tailored action plan, which may include:
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Career and skills development: Skills assessments, identifying transferrable skills, job application support, and interview preparation
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Confidence and aspiration building: Helping participants recognise their value in employment, boosting confidence, and raising aspirations
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Training and volunteering guidance: Advice on volunteering, training opportunities, and assistance with funding for relevant courses
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Employment support: In-work support, advocacy with employers, and help with flexible working requests
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Connections and partnerships: Introductions to other services, support networks (including parents and carers networks), and healthcare professionals
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Collaborative support: Working with partner organisations to provide wider support where appropriate and with consent
"We're here to help you find employment that suits you and your family's needs. When you thrive your family thrives too."
Molly and Charleigh, Families Employment Specialists
