Visit us


We warmly welcome visitors on our prearranged, 2-hour tours of the factory in Richmond, Surrey.

The tours run twice daily and are free for individuals or parties of up to maximum of 35 people.

On the tour you will enjoy a fascinating presentation, watch an introductory film about the factory and our history, and make your own poppy. You will also be able to see some of the wreaths and poppies we have made throughout history including for the royal family.

A selection of souvenirs, including Poppy Factory china, is available to purchase at the end of the tour from our shop (credit cards accepted).

After July, we plan to stop tours due to refurbishment work. If you wish to be notified when tour bookings become available after the building work, please email


  Download a booking leaflet


Although visits to The Poppy Factory are free, donations are very much appreciated as they help us continue our veteran employment service. There are donation boxes at the factory so you can donate on the day of your visit, you can also donate online or alternatively, cheques made payable to The Poppy Factory, can be sent in the post.  

Getting to us

Visitor entrance and parking

The factory entrance is on the Petersham Road opposite the Hobart Hall Hotel just a few hundred yards from Richmond Bridge. Unfortunately, we have no parking available at the factory, however coaches are able to drop off passengers at the entrance of our staff car park. Pay and Display parking is available at the Old Deer Park NCP, which can be accessed from the A316.

Public transport

The factory is a 15 minute walk from Richmond train station, or a 5 minute journey on the number 65 bus from outside the station (alight at the Compass Hill Stop). Richmond train station is on the District Line or via main line from Waterloo Station. The number 65 bus also runs from Kingston bus terminal to the Petersham Road, just by the factory entrance.