Frequently Asked Questions

Do you offer lunch?

There are a number of outsourced options for lunch, including our partnership with another local charity, The Vineyard Café.

Some of my group may be coming from abroad, are there stay over options?

There are a number of local hotels 10 minutes’ walk away including Travel Lodge, Richmond Hill Hotel and Richmond Harbour Hotel.

What is the maximum number of people you can cater for?

Our presentation area can host 50 people seated in rows or 6 tables of 6, cabaret style. If your group is more than 50 let us know.

My group is smaller than 50 people, are there options for smaller groups?

We have our 22 seater boardroom available. We also offer volunteering days for up to 20 staff alongside our veteran production team which are very popular with our partners and help support employee wellbeing and diversity and inclusion initiatives.

What time slots can we book?

We can offer half day, full day and evening bookings. Please let us know your requirements and we can discuss tailoring the space to your events/meetings.

We'd like to know more about The Poppy Factory, do you hold events which we can take part in?

We hold interactive icebreaker activities such as poppy making and wreath making masterclass with our veteran demonstrators. Let us know if you would like this included in your day, we can tailor to fit with your timings.

How can I get to The Poppy Factory?

The Poppy Factory is a 15 minute walk from Richmond train station. You can also catch the 65 bus from Richmond station to Compass Hill stop which stops just outside.

Our entrance is a sharp turn on Petersham Road, next to a colourful poppy pedestrian crossing and just a few hundred yards from Richmond Bridge.

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