Help us by volunteering!

Volunteering can be so much more than just doing a good deed: It is a great way to develop skills, meet new people, get exercise, spend time outdoors, or even to mix up your routine. We have lots of opportunities for volunteering and we need all the help we can get to change the lives of the 35,000 jobless disabled veterans out there. From corporate team-building, challenge events and bucket-shaking – we need you! So take a look at the list of opportunities below and see if you would like to get involved.  

How can I volunteer?

Our Volunteer Tour Assistant’s support our Tour Guides during our busy Factory tours which are open to the general public. Visitor groups come from all walks of life- from adult social groups, to school groups and visitors with varying levels of disability. Our tours are very important as they help us to raise awareness about the unique history of The Poppy Factory as well as our life- changing work with disabled veterans.

Tours run twice daily from Monday- Thursday at 10:30am and 1:15/ 2:00pm and consist of a 40 minute presentation and a 30 minute guided walking tour of our production area, followed by a brief spell in the gift shop on the till. We have also recently started running tours on Friday mornings.

For more information and to register your interest, visit our Current Vacancies page!

Do you enjoy communicating with people from all walks of life?

Are you looking to gain valuable hands-on experience within a national charity?

Join Team Poppy Factory and help us to make a real difference to the lives of Wounded, Injured and Sick (WIS) Veterans across the UK!

Why we need your help!

As well as seeing an increase of 85% in registrations for our employability service between 2015 and 2016, last year The Poppy Factory welcomed just over 9,000 visitors on site to experience our very popular Factory Tours. With an increasing awareness of our employability work and tour offering, we are looking for a team of volunteers to provide additional support to our front of house staff so we are better able to deal with new enquiries and provide a warm welcome to guests visiting our various departments.

About the volunteer role

As a Volunteer Receptionist, you will support the day to day running of the front of house area, dealing with face to face, telephone and email communication with visitors, staff, volunteers and the wider public. You will also provide additional administrative support to staff in our front office.

What is the time commitment?

  • We are looking for volunteers to cover reception mid-morning to mid-afternoon, 1 or 2 days per week on Mondays, Tuesdays or Fridays. Days/ times can be flexible according to your other commitments.
  • An initial meeting face to face to discuss your motivations, skills and experience will take place as part of the recruitment process.
  • We ask volunteers to commit to The Poppy Factory for a minimum of 6 months.

Where is the role based?

The Poppy Factory, 20 Petersham Road, Richmond, TW10 6UR

What we offer:

  • A named supervisor plus ongoing support from the Volunteers Manager.
  • An induction to The Poppy Factory and your volunteer role
  • Reasonable out of pocket expenses
  • Access to relevant in-house training and development opportunities
  • Opportunity to be a part of a national charity including invitations to TPF Volunteer events, other social & information events and access to regular organisational updates.

How to apply:

To apply for this role please prepare your CV and a brief covering letter outlining any skills or experience that might be relevant.

Apply for the role of Volunteer Receptionist

For an informal discussion about the role, please contact Alice Barrett, Volunteers Manager: 0208 939 1821 

We are committed to making every reasonable adjustment to the workplace or volunteering arrangements so as to accommodate people with disabilities

For more information and to register your interest, visit our Current Vacancies page!

We run many events around Richmond and London throughout the year to raise awareness and vital funds for our service, many of which could not go ahead without our dedicated volunteers! With roles from stewarding and bucket-­shaking to handing out leaflets and cheering, our events are always fun. You can commit as much or as little time as you want, so what are you waiting for? Get involved!
Go the extra mile and take on an unforgettable, life ­changing challenge event for The Poppy Factory! We have places in mud runs, marathons, sky dives and other challenge events around the country, so get in touch if you want to get involved. Great for team building or for just doing something out of the ordinary, our challenge events are for people from all walks of life and #TeamPoppyFactory will support you all the way. Check out our challenge events calendar  


Please phone 020 8940 3305 or email for information on volunteering for a great cause