Our Client Promise

Our commitment to you:

We’ve been supporting veterans with health conditions back into employment for nearly 100 years. We understand the challenges of finding the right job after leaving the Forces. Our Employment Consultants are here to stand by you through your journey back to employment, and beyond.

To support you on your journey into a job you want, we will:

  • Help you recognise your transferrable skills and experience gained from your time in service and elsewhere.
  • Work together to build your confidence and talk through your career goals.
  • Spend one-to-one time with you so we can fully understand your needs and any health concerns you may have.
  • Look at your priorities now and in the future, and work together to find employment that fits. We’ll help you identify opportunities in the sectors you’d like to work in.
  • Offer expertise and guidance to help you develop an action plan that works.
  • Find relevant information for your preferred area of work, and help you understand how this relates to you.
  • Give advice that’s completely impartial, based on what’s best for you. We’ll work with our partners and other organisations to offer you the best possible support.
  • Support you in shaping your CV and interview skills and give guidance on job applications, so you feel comfortable and confident.
  • Continue to offer support after you move into a new job, and work with your employer to ensure you settle into your workplace.
  • Treat all conversations as confidential and show professional integrity at all times.

Your commitment to us:

The support we offer changes lives. To ensure you (and we) can do our best work, we ask you to work with us and build a strong working relationship with your Employment Consultant. This will help hugely in establishing your journey into work.

Throughout your time with us, we ask that you:

  • Stay in regular contact with us in whatever ways you feel comfortable: text, email, phone.
  • Work with your Employment Consultant to agree goals for your action plan and do your best to achieve them together.
  • Actively take part in searching for jobs.
  • Keep an open mind. Your Employment Consultant may offer suggestions and advice to help you on your journey.
  • Tell your Employment Consultant about any changes in your circumstances relating to employment.
  • Treat your Employment Consultant with respect.
  • Participate in all engagements with your Employment Consultant free from alcohol or illegal substances.
  • Be honest with us – we can provide better support if we have the full picture.